(Webb City, MO) Cardinal Scale has several promotions and additions to the customer support team to announce. The company has promoted Ty Warden from the aftermarket parts department to Cardinal customer service in order to provide end-user and dealer inside sales support and order entry. With his experience in the parts department, Ty has received significant praise from Cardinal Scale dealers for his professional manner, excellent phone skills, and attention to customer care.
Additionally, Cardinal Scale has hired Denise Moreno for Cardinal customer service to work along with Ty Warden under Randy Doyle's direction, as customer service manager. Denise is originally from Durango, Mexico and has served as a medical translator for a local hospital and school system after completing her degree at Missouri Southern State University. She additionally taught English-as-a-second-language classes at a local school prior to coming to Cardinal Scale. She provides Cardinal Scale with an in-house bilingual Spanish/English speaker at the factory for the company's growing Latin American business. Denise will support Frank Noboa's international sales for export orders to Latin America, Asia, and Oceania. She will be exhibiting with Frank at the FIME show in Orlando, FL Aug. 8-10 and at Expo Medical in Buenos Aires, Argentina Sept. 27-29. Denise and Ty can be reached by calling Cardinal Scale's toll-free customer service number at (800) 441-4237.
Matthew VanOrman has joined the parts dept. customer service team to replace Ty Warden's vacant position when he was promoted. Matthew was previously a jet aircraft technician for 16 years, worked for O'Reilly Auto Parts, and is a US Air Force veteran, so he brings an incredible level of parts and technical service expertise to the parts dept. Matthew works alongside Rosemary Bourne at the factory for aftermarket parts orders customer support. Matthew and Rosemary can be reached by calling Cardinal Scale's toll-free parts dept. number at (800) 641-2045.
Contact:
Cardinal Scale Manufacturing Co.
203 East Daugherty St.
Webb City, MO 64870
(800) 441-4237
cardinal@cardet.com
